Privacy Policy
Last updated: 26 May 2026
House of Prabha respects your privacy. This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order.
Information We Collect
We collect information you provide directly, such as your name, email address, delivery address and phone number, to process and fulfill your order. We may also collect limited technical data (such as device type or IP address) to improve security and site performance.
How We Use Your Information
Your information is used solely to process orders, communicate updates, respond to inquiries and improve our services. We do not sell your personal data to third parties.
Security
We take reasonable technical and organizational measures to protect your information. Payments are processed by secure third-party providers; we do not store complete credit or debit card details.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. Please contact us at hello@houseofprabha.com for assistance.
Cookies and Tracking
We use cookies to keep you signed in, remember your region/currency, and (with your consent) measure aggregate website usage via Google Analytics. You can accept or reject analytics cookies via the banner shown on first visit. Strictly necessary cookies (session, region) are always set; analytics cookies require your consent.
Digital Personal Data Protection Act, 2023 (India)
House of Prabha acts as a Data Fiduciary under the DPDP Act, 2023. You may withdraw consent for processing your personal data at any time by emailing hello@houseofprabha.com. We will respond to grievances within 30 days. You may also raise concerns with the Data Protection Board of India once it is operational.
Contact & Grievance Officer
For any privacy questions, data access/deletion requests, or grievances, write to our Grievance Officer at hello@houseofprabha.com. We aim to acknowledge requests within 7 days and resolve them within 30 days.